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Laptop has vertical lines on boot, won’t move to Windows screen

Updated on June 16, 2018 in Ubuntu
0 on June 16, 2018

HI,

The laptop in question is an Inspiron 1545. It’s running Windows 7. When it’s powered on, the screen is either black, though back-lit, black with vertical white stripes on roughly a fifth of the screen, or black with white as well as thinner, colored stripes vertically, still on about a fifth of the screen. It won’t progress to the Windows start page. Trying to get it to start in safe mode doesn’t do anything. It has a VGA out, but when I plugged it into an external monitor, it won’t actually output to the monitor. I’m thinking it’s either a driver issue or a connection issue. Any advice?

Please help.

I did not find the right solution from the internet.

References:
https://arstechnica.com/civis/viewtopic.php?f=6&t=1170367
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Thank

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